Demonstrate The Service Vision

Who Should Attend?

Front-liners, service industrial related people.

Organisations aligning vision, mission & values

*This program can also be conducted separately for the Managers and Non-managerial staff.

Methodologies

Lectures, role plays, open sharing, group practice, case studies.

Course Fee

$300 /per trainee (excl GST)

  • *Full Fee
  • *Training Grant Available
  • *Absentee Payroll Available

Course Duration

1 Day (8 hours)

Full-Time/Part-Time

learner will have the knowledge and skills in demonstrating the organisation’s service vision.

Course Objective

On completion of Demonstrate The Service Vision Course, the learner will have the knowledge and skills in demonstrating the organisation’s service vision, and recognizing the role that one plays in contributing to the service vision.

Course Content

Demonstrate The Service Vision Training would cover the following areas:

  • Recognise the role one plays in contributing to the organisation’s vision, mission and value.
  • Demonstrate service delivery in accordance with the organisation’s vision, mission and value.
  • Monitor own performance to ensure consistency with the organisation’s vision, mission and values.

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