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We are the Consultants commissioned to implement the pioneering Service Excellence project in the Travel Industry.

15th November 2010
The project - called NATAS CCI - has been launched by Minister Lim Swee Say.


 

Provide GEMS Service  
Deliver Service Excellence  
Offer Customised and Personalised Service  
Manage Service Operations  
Lead a Customer Focussed Organisation  
Public Run Training Calendar for December 2010  

   Registration Form (Word / PDF Format)

 




We are a company of professionals; each specialized in our own fields to provide a comprehensive slew of consulting, training and coaching services in the area of Service Excellence.

ServiceWorks' forte lies in strategizing and implementing systems and structures to support Service Excellence in the organization.

Hands on experiences of our consultants have taught them why most failed while some succeeded. Knowledge about the pitfalls and determinants to success was not gained from observation but from being practitioners of the service industry.



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